We believe in “good design” must arise from this thoughtful process of study and research, which is combined with technical knowledge, social and political understanding, then synthesised through creative skill and artistic judgement. The unavoidable random and unforeseen events that occur in every project do not derail the process, rather they allow the possibility of adding richness and surprising solutions to the design. Robustness, attention to detail, proportions, and scale, together with common sense, stoicism, and a sense of humour ensure a completed project.